Mivi SuperPods Immersio True Wireless Bluetooth Earbuds with 60H Playback TWS

Faulty device with worst customer support Reviewed in India on 20 March 2025 Colour: Nexua Black I would highly recommend to stay away from this product since it's a gamble. I received a faulty device and there is no replacement or return option in amazon. I was asked to contact Mivi support and get it fixed. Then started the horrible journey. 1. From day 1 there was a constant static noise in one of the ear phones. Since it was under warranty the product was picked up for repair (more about this later) and returned saying it was fixed. I don't know what kind of testing they have done. 2. Few days later the case issue started. Even after closing it the ear pods were not turning off. Which resulted in constant battery drain. 3. Sent for repair and returned again saying everything was resolved. Couple of days later the same issues cropped up. 4. Today it is the 4th or 5th time in 4 months that I have the same problems and I need to send it to repair. How long can this continue? After the warranty ends it will be dead product. They don't have a policy of replacement. What's the point of warranty when the issues cannot be fixed? If you get a faulty device then you are done. There is no hope for you. Now about the warranty claim. 1. There is no customer support that we can talk to. We have to raise ticket by mentioning issue/issues. 2. The process itself is tedious. Upload bill, fill in details, wait for it to be picked up by blue dart and wait for a week or so to get back the product. 3. Since there is no person that we can talk to, if the product is not repaired then the only thing in your control is to repeat this process. This is extremely annoying. Buying this product is same as gambling. It all depends on your luck. This product comes with strings attached. I would highly recommend not to buy it. Edit: I did copy this from another person who had the same issue before I had purchased it, should have heeded to the advice but went for the product anyways as I liked the design but am suffering the same issue, the product is currently back to MIVI for service and it will be returned the same way I gave it I am sure. I hope this reaches the Manufacturer ears for consideration or atleast Amazon to remove this product. COMPLETELY USELESS, SIMPLY WASTE.

Recently Bought and audio quality is so good

Good Product excellent.

Completely unsatisfied with product I have lot of trust on MIVI but coming to this buds I buy last 2 month back now without any physical damage it will not working waste of money.